Our use of technology in the property management industry has helped us communicate better with owners, residents, vendors, and anyone else we work with. For most of us, emails and text messages and social media posts have become pretty normalized.
To effectively manage your Greenville rental property, communication is crucial for your property management team. It should be transparent and frequent. Good communication has an impact on your ROI. Without it, you won’t know exactly where your property stands or how your investment is performing.
We prioritize effective and transparent communication, and our expertise allows us to communicate effectively with our owners and our tenants. Here’s a look at why it matters.
Communication Leads to Better Relationships
Good property management requires good relationships.
With the right relationships in place, your property has a better chance of attracting and retaining high quality tenants. That’s good for your ROI. With excellent vendors on our preferred list, your home will be repaired quickly and cost effectively.
As an owner, you want to know we’ll keep you informed. Most of our investors and landlords don’t want to be part of making every little decision. But, we always want to let you know when there’s a repair or a vacancy. If rent is late, we’ll be quick to tell you why and what we’re doing about it. Our goal is to develop relationships by sharing expectations and discussing responsibilities.
We want everyone to be on the same page. Not only does this help us with our communication, it also helps us inspire a better rental experience for everyone.
Online Communication Improves ROI with Efficiency and Effectiveness
Communicating online is easy and swift and efficient. It provides structure and documentation. We know that investing in online technology is critical to managing your property in the most cost-effective way possible. With the pandemic still a part of our lives, it makes contact-free leasing and marketing even easier to manage.
Technology works well for our owners and tenants, too. As an owner, you can be an out of state investor in a different time zone and still be in touch with us about your Greenville rental property. Tenants can pay rent without visiting our office in person. Texting and emailing can be done at anytime from anywhere.
We communicate in whatever happens to be the best way for each person and each circumstance. We use email and messaging and social media platforms. We ensure our website is an easy place for owners and tenants to come for information. We provide online rental payments and application processing. We embrace all of this technology in an effort to communicate better and keep more money in your pocket.
In-Person Communication Still Has a Place
While technology helps us communicate better, we know that a personal phone call still has its place.
Sometimes, we need to actually see how your property looks, and we’ll need to be there in person to inspect. At Letts Property Management, we have been able to automate many of our systems while maintaining the personal touch that many of our clients expect and prefer.
If you’re looking for Greenville property management, make sure you find a company that knows how to communicate well. It increases the chances of a successful investment experience for you and a better return on your investment.
Contact us at Letts Property Management if you’d like to learn more.